Communication Needs - Feedback
Feedback Is Important For Good Communication.
Part of our Communication Needs is feedback. Feedback indicates how well your message is being understood; it helps to sort out communication problems and is vital for developing and maintaining business and personal relationships. In fact, it is one of the most important parts of the communication process
Any reply to a message is ‘feedback’. You ask the time, someone says “5.20pm” (receiver’s feedback) and you say “Thanks” (your feedback). Feedback can be classified in different ways. It can be:
- verbal or non-verbal;
- positive or negative;
- process or action;
- a combination of any of these.
As a coach I suggest you take note of what feedback you give in different situations and consider whether the feedback you give is meeting the communication needs of the person you are talking to.
Warm Regards
Andrew Fleming
Confident Future Newsletter
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A good thing or bad thing?
What do you think?
Defeat may be a stepping stone or a stumbling block according to the way you accept it.
After an accident left me paraplegic I had a choice to get on with my life despite the challenges or wallow in self pity. I chose to focus on what was good and what I could do. I have gone from strength to strength and my life has got better and better. When I talk to groups in my capacity as an Inspirational Speaker, people regularly feed back to me that I do more than a lot of others. I am truly happy despite challenges most can’t imagine.
I constantly see people who are physically fit and healthy yet I believe more disabled than me due to the way they think and what they believe.
Do you believe in yourself as much as you need to have the best life possible? If you don’t then what will you do about it starting today? If you do then how do you pass that ability on to others and help them improve their lives? Let me know by posting a comment below.
Andy Fleming
Confident Future Newsletter
Would you like to receive a short and sweet weekly success strategy sent to your inbox? These were made available due to popular demand, they are thought provoking and implementable in your life now. To receive your weekly dose of inspiration from us and begin benefiting from our information now, fill in the box below.
Better Communication
Through Being A Good Active Listener?
Active listing will enhance your communication experiences by allowing each person to feel important and valued. Communication then becomes more effective. Here are a few tips to improve your active listening skills.
- Know why you are listening
If you don’t know why you are listening, you won’t gain as much from communicating as you will if you have a definite purpose in mind.
- Listen with your whole body
Active listening involves you physically and mentally. Read the sender’s body movements, and exchange non-verbal feedback. Look directly at the sender, express interest with your face, eyes and hands.
- Give feedback; respond to the person
The best listening also involves talking, as you respond verbally to what you hear. If you agree, say so; don’t leave the other person guessing. A comment, which confirms that you have heard and understood, is better than just a ‘yes’ or a nod of the head. An ideal response is to rephrase the speaker’s words, indicate support, and then ask a question. “I agree that you’ve had to take care of the children more than me recently. How can I help support you?” Seek further information by asking questions like: “what happened next?” or “what do you think your options are?”
- Show empathy
Make it clear that you understand the other person’s point of view, even if you do not agree with it. Active listening requires sensitive judgement about when people want to talk and when they don’t. Use one ear to listen to meaning and the other to listen to feelings (like reading between the lines). Remember, words often mask real feelings.
As a coach I would like you to take the time to consider how putting these things into practice could enhance your communication experiences? I think it is a good skill to invest time into. The time required to learn and practice this skill is very small compared with the big prize of Enhanced Communication.
Confident Future Newsletter
Would you like to receive a short and sweet weekly success strategy sent to your inbox? These were made available due to popular demand, they are thought provoking and implementable in your life now. To receive your weekly dose of inspiration from us and begin benefiting from our information now, fill in the box below.
