Confident Future

Communication Needs - Feedback

Feedback Is Important For Good Communication.

Part of our Communication Needs is feedback. Feedback indicates how well your message is being understood; it helps to sort out communication problems and is vital for developing and maintaining business and personal relationships. In fact, it is one of the most important parts of the communication process

Any reply to a message is ‘feedback’. You ask the time, someone says “5.20pm” (receiver’s feedback) and you say “Thanks” (your feedback). Feedback can be classified in different ways. It can be:

  • verbal or non-verbal;
  • positive or negative;
  • process or action;
  • a combination of any of these.

As a coach I suggest you take note of what feedback you give in different situations and consider whether the feedback you give is meeting the communication needs of the person you are talking to.

Warm Regards
Andrew Fleming

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